DJK Restoration, Inc. ("DJK Restoration," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit djkrestoration.com, contact us by phone or email, request a free inspection, or use any of our services.
Information we collect
We collect the following kinds of information:
- Contact details you provide via forms or phone calls — name, phone number, email address, property address.
- Project details you share for inspections or insurance claims — type of work, urgency, insurance carrier (if applicable), notes about damage.
- Site usage data — standard server logs (IP address, browser type, pages viewed), cookies set by our analytics platform, and call-tracking data if you click a phone number on the site.
- Photographs and documentation of your property collected during inspections or restoration work.
How we use your information
- To schedule and conduct the free inspection you requested.
- To file, negotiate, and document insurance claims on your behalf, if applicable.
- To deliver the roofing, siding, or gutter restoration work you contracted.
- To send follow-up communications about your project, warranty registration, or related services we offer.
- To improve the site and our service experience.
We do not sell your personal information. We do not share your information with third parties except as required to perform the services you requested (e.g., your insurance carrier, our financing partner Hearth Finance if you apply, or law enforcement when legally required).
Photographs and project documentation
We photograph and document the work we perform on your property, including drone footage on roofing projects. We may use this documentation in our internal records, in insurance-claim communication with your carrier, and (with your permission) in marketing materials. If you do not want your project documentation used in marketing, tell us in writing at any time and we will remove it.
Cookies and analytics
The site uses cookies to remember your preferences (such as saved blog posts) and to measure site performance. You can disable cookies in your browser settings. We use industry-standard analytics platforms to understand how visitors use the site; these platforms collect aggregated, non-personal usage data.
Data security and retention
We retain your contact and project information for as long as necessary to deliver our services, honor our warranty obligations (which last as long as you own the home, plus statutory limitation periods), and comply with insurance and legal record-keeping requirements. We use reasonable administrative and technical measures to protect the information we hold.
Your rights
You can request a copy of the information we hold about you, ask us to correct inaccuracies, or ask us to delete information that is no longer needed. Contact us at the address below to make a request.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
Contact
For any privacy question or request, contact don@djkrestoration.com or call (773) 531-9080.
DJK Restoration, Inc. · Illinois Roofing License 104.018171 · Chicagoland Suburbs · Atlanta Metro